5 Steps to Keeping Your Tenant’s Sensitive Info Secure

Online security is no joke. Hackers and cyber thieves work hard every day to crack the most sophisticated security systems to gain access to the sensitive information inside. 

As a landlord, you have access to a wealth of sensitive information about your tenants. They trust that you’ll keep this information secure, so you need to take their privacy seriously. Below, we discuss five steps to ensuring your tenants’ sensitive information stays secure. 

1. Use Passwords and Firewalls

Don’t leave your tenants’ private information to chance by storing it in an unprotected file on your computer’s desktop. Make sure you’re using a password-protected Wi-Fi network as well as a firewall to make it harder for hackers to gain access. 

2. Understand How Malware Works

Hackers are always devising new ways to get people to click on links that automatically download malware onto their computers. Once in place, there isn’t much standing between the thieves and your private information. 

It’s important to have anti-malware software on your computer and keep it up to date to fend off these malicious attacks. Furthermore, you must never click on any suspicious links, no matter who sends them or where they come from. If you didn’t request the information or it looks odd in some way, delete it. 

3. Use an Online Property Management System

Sure, you could try to manage your rental property yourself, but by using an online property management system, things are much more secure and there is less hassle and stress for you. 

Any reputable online property management system will:

  • Only transmit data over a secure connection
  • Limit the amount of data it saves
  • Encrypt any data it does save on secure servers, and
  • Submit to third-party audits to ensure its online security

4. Do It Yourself

Hiring an online property management system will cost you money. If there’s no room in your budget for such an expense, you can go it alone by following the tips below.

  • Only access private information while using a password-protected Wi-Fi network
  • Use a quality anti-malware software that updates automatically.
  • Set up two-factor authentication on your computer
  • Avoid storing social security numbers and credit card numbers on your computer, and
  • Activate some sort of tracking on your computer like Lojack to help law enforcement find it if it is stolen. 

5. Take Your Tenants’ Privacy Seriously

As a landlord, you are responsible for providing your tenants with a safe, secure place to live. Furthermore, they trust you to keep their sensitive information secure as well. If an investigation turns up that a breach of your tenants’ private information is the result of negligence on your part, you could be liable. 

If you don’t want to, or you don’t have the time to ensure your tenants’ sensitive information is secure, be sure to enlist a property management company to do it for you.